Testimonials

 
Business class inbound call management both elegant and effective, an almost magical product

Richard Blakesley - The Wand Company Ltd
as seen on Dragons' Den
 

Using the Switchboard numbers has made our day to day telephone operation a joy. Now in our new premises we run a number of businesses from the same office so identifying the caller is a great help. The system is very reliable and competitive. We would not hesitate to recommend the Switchboard Service to any business.
- Chris Stubbings, Managing Director, Autobulbs Direct Ltd


Since using the Switchboard service and implementing different numbers for our different services throughout skiddle.com we have almost tripled our productivity. After introducing telephone ticket orders it was vital for us to have a system in place that worked both in and out of office hours. Switchboard more than delivers on every level, which has led to us using the service for all our inbound calls.
- Richard Dyer, skiddle.com


We have used the Switchboard system for over a year now and its use has enabled us to never miss an inbound call. Subsequently our business has grown as a result of using this product. We can not believe such a powerful product is available free.
- Lee Colvin, Hagger Electronics Uk Ltd


The Switchboard Service is really beneficial to my business on a daily basis, the software is user friendly and updates instantly to any changes. I have been on the Switchboard Service for approximately six months and I can't imagine not using it.
- Mohammed Pasha, Fusion Enterprise UK


I own a small design and print business and having the Switchboard service has really made a huge impact on me and my customers. Being able to use the telephone numbers for both mine and my customers' advertising campaigns has given me the power to track which adverts are working, where and this has been invaluable! Needless to say my customers are thrilled as it means they can target the areas that are working and ditch the ones that aren't saving them time and money and helping them plan for future promotions. I would not be without Switchboard now, I can't believe it's free!
- Sophie Jewry, media8


The Switchboard service has been an essential part of our growth, without it we had no way of knowing how many sales calls we were missing or which adverts generated an inbound sales call. We still can't believe this great service is free for us to use! We would recommend the Switchboard service to any business looking to grow.
- Olivia Boland, Beautiful Beings


I have been delighted with the Switchboard Service. As a charity we were looking for a cost-effective way to handle our incoming calls and direct them to our volunteers. I spent a considerable amount of time looking at the various options before stumbling across the Switchboard Service and couldn't believe the range of features and flexibility that we could get at absolutely no cost to ourselves. The simple control panel means that I can easily set opening times, arrange call diversion and record custom announcements for all our lines in one place. The live on-line statistics are very useful and when I needed to add extra lines the customer service was friendly and fast. I would thoroughly recommend the Switchboard Service to anyone in a similar situation.
- Rob Hall, Cats Protection


Our large plumbing and heating business has really benefitted from having the Switchboard. It has made a huge impact on call volumes and customer service quality. The switchboard enables me to track which advertisements are working and which ones are not, where this has not been possible with my telephone system alone. Our customers are very happy with the changes to the telephone system. The switchboard has now become "part of the team" and we will continue to use it.
- Jonathan Campbell, Administration Manager, GAC Plumbing & Heating


We use switchboard free for two tasks, and it has greatly increased our effectiveness

1. To handle job seekers leaving voice messages, this means that we do not have to have someone manning the phones 24/7
2. We use switchboard free as a call log system to record employees attendance, they simply make a call an leave a voice message on arrival and departure from the site that they are working on, this voice mail is forwarded to an email address which logs the date and time of the call.

We love the fact that it is free!!
- Simon McGrorty, Director, CSS Medway LTD


Having used 08xx numbers for many years and the tried the network various features I have been extremely impressed in the way SwitchboardFree put them all together.  The online interface is vey very easy to use and it really means we never miss a call.  While other companies can offer the same network features, SwitchboardFree have put them all together in one easy interface.  And the best is it is free.
- Alan, ScottishHouseMove.com


As a director of a busy company I have always found Switchboard’s services to be invaluable. I would be happy to recommend Switchboard and its services.
- Jason Gaved, Director, Lexel Software Limited


Great service thanks, really well thought through. We're a small business with some of our team still in day jobs, so it really helps to be able to field calls between us on a rota. I really like the way we can pick up a missed call and phone someone back straight away from their caller ID, but it also gives us a chance to look up & screen sales calls we don't need to return!
- Robert, Mainline Show Productions


As a small company we were apprehensive about using SwitchboardFREE at first, simply because it was free! We have now used the product for just under a year and we never miss our customers calls. Switchboard allowed us to carry out work at our premises and on customers sites without missing a call. It’s so easy to set up and at only 10p a minute to divert calls to a mobile, we have saved so much money. I would recommend this amazing product to anyone in business. It really does work and it really is free!
- Andrew Sutherland owner of Lowestoft Auto Electrical.


We would have missed at least two really important calls without this service - and for a small firm like ourselves that could have been devastating... The fact that it's free makes it even more valuable!
- Peter Forlizzi, connectcumbria.co.uk


I like the fact that it helps me manage my office remotely.
- Steve Oxlade, Property Radar Ltd


As a director of a busy company I have always found Switchboard’s services to be invaluable. I would be happy to recommend Switchboard and its services. Keep the good work up guys!
- Jason Gaved (Director), lexel.co.uk


Fantastic service thank you
- The Crew at SBT, surfboard-tracker.com


As a small start-up I love the fact that your service is free, the telephone number looks professional and people think I mean business!
- Rebecca Newenham, getaheadva.com


Thank you for the updates. We have only just launched our business and don't have much feedback to give you as yet. However, the technology does seem very efficient and on the occasions calls have been received your email backup has come through without delay.
- Ruth Temple, www.glamocell-uk.com


Having used 08xx numbers for many years and the tried the network various features I have been extremely impressed in the way SwitchboardFREE put them all together. The online interface is vey very easy to use and it really means we never miss a call. While other companies can offer the same network features, switchboardfree have put them all together in one easy interface. And the best is it is free.
- Scottish House Move.com


Great service thanks, really well thought through. We're a small business with some of our team still in day jobs, so it really helps to be able to field calls between us on a rota. I really like the way we can pick up a missed call and phone someone back straight away from their caller ID, but it also gives us a chance to look up & screen sales calls we don't need to return!
- Rob L, mainlineshow.co.uk


I'd just like to say that I think the service is amazing... considering it's free, the image portrayed to our customers and the services available to us are top class. Why anyone would go elsewhere is beyond me. Keep up the good work!
- Gary Stack, Greenframe Construction Ltd


I rarely give out recommendations, but Switchboardfree is one of those rare exceptions. They’re cost effective, easy to use and above all, reliable! This is one site that I’ll continue to promote amongst my clients and colleagues. Keep up the great work!
- L. Brown, ISO|dais


Switchboardfree enables me to give the impression of being more than a sole trader. Now I have a permanent 0844 number that has stayed the same when I changed my landline number - no need to have more printing done or inform clients. All costs need to be scrutinised in the present financial climate. This free service is fantastic. The cost to customers is minimal, compared with what some other numbers cost.
- Bob Roberts,SRC


Your service has totally transformed my business and given our customers a far more professional first impression.
- Jeff Watts, Carbon Vehicle Solutions


As a small design and print business being on the move and yet still being able to keep in contact with customers and the progress of jobs in production is vital to keeping business moving. In addition, ensuring that any enquiries that do come in are handled in a professional and swift manner are also key to winning new business. Switchboard has been absolutely key in portraying this image to ALL clients and suppliers alike. I can't thank you enough for this service. Being on the move always has draw backs, this service reduces at least one of those concerns. Thank you for all your hard work.
- Lee Tilbury, www.blumarks-print.co.uk


We think what you offer us for free cannot be rivalled - gives a really good image to us and our callers often just want to stay on hold because they love the music!
- Denis Richmond, www.valiant.co.uk


Switchboard has really helped my company never to miss a call, offering a more professional telephone image to our callers.
- Samuel Makanheni, Sammy Ventures


We use switchboard free for two tasks, and it has greatly increased our effectiveness; 1) To handle job seekers leaving voice messages, this means that we do not have to have someone manning the phones 24/7. 2) We use switchboard free as a call log system to record employees attendance, they simply make a call an leave a voice message on arrival and departure from the site that they are working on, this voice mail is forwarded to an email address which logs the date and time of the call.We love the fact that it is free!!
- Simon McGrorty (Director), CCS Medway Ltd


We have been using this service for about 4/5 years. It is simply great for our needs. Thank you.
- John Mc Caffrey, Managing Director, hrbc.co.uk