How SwitchboardFREE works

The most complete call management tool available

With so many free features, you can tailor your SwitchboardFREE to how your business operates and really get the most out of each of your business numbers. Learn more about managing your calls instantly and easily when on the move, with the SwitchboardFREE iPhone and Android apps, enabling you to take your business anywhere with you!

The UK's favourite call management system with over 54,000 users
Find out how SwitchboardFREE works below in its simplest form, every time you receive a call.

You receive a call

To your SwitchboardFREE number

Your line is open

If applicable, a department is selected

We play your intro message

If your line is closed we play your out of hours message

And place your caller in a queue

We try to connect to
one of your 5 redirects

Your call is
connected

We play your call whisper

Whisper

This is a message that will describe the nature of the call to you before the caller is connected

No one
is available

Caller sent
to voicemail

Voicemail

Your caller
may hang up

Don't worry you'll get voicemail and missed call alerts sent to you via email and mobile app

We save everything for you

All of your call information and your voicemails are stored so that you can access and analyse them online or via your mobile app 24/7.