Business Phone Numbers for Electricians

Feature by feature: why SwitchboardFREE works for electricians

Every SwitchboardFREE account comes with over 40 features. These are the ones that make the biggest difference to electricians, and why.

Local and national numbers

Homeowners want a local firm, while commercial clients expect a number they can put on a supplier form or a tender. Put a local 01 or 02 number on the van and a 03 number, charged like a landline, on your commercial paperwork, both ringing the same mobile with their own greetings and opening hours. Extra numbers are added through the paid multi-number package.

Call screening

A landlord chasing EICRs, a homeowner whose lights keep tripping and a site manager after a first fix can all ring within the same hour. Call screening plays a short message saying which number or department was dialled before you are connected, so you answer a commercial client like a commercial client.

Divert calls to your mobile

With the power isolated and your head in a loft, an office landline is no help to you. Calls to your business numbers ring the SwitchboardFREE app on your mobile or divert to any UK phone, so you can take the call when you come down the ladder, wherever the job is.

Voicemail to email

Electricians rarely get the chance to play back voicemails in the middle of a job. Messages are emailed as an audio file with a written transcript, so you can read the address and the fault on a break and ring back with a time.

Call logs

If you have branched into EV chargers, solar panels or battery storage, put a separate number on those leaflets and adverts. Call logs show which number each caller dialled, with the time and duration, so you can see whether that marketing is paying for itself and how much work domestic and commercial each bring in.

DepartmentsStandard & Unlimited plans

Letting agents tend to book EICRs in batches, and those calls are better handled by whoever runs the diary. A menu option such as "press 2 for landlords and agents" sends them to the office with their own voicemail, instead of interrupting you on a job.

Missed call alerts

A homeowner with no power will ring another electrician if nobody picks up. The caller's number is emailed to you the moment you miss them, so you can call back from the van before they move on.

Calls from your business number

When you ring customers back from your personal mobile, that number ends up on their fridge for years. Calls from the SwitchboardFREE app show the business number, so you, your apprentice and a second electrician can all ring customers without handing out your own numbers.

Time-of-day routing

Commercial clients expect an answer in working hours, while evening domestic calls can go to whoever is on call or to voicemail. Different routing by time and day sends each call to the right phone without anyone changing settings every night.

Ring groups

When you take on a second electrician or an apprentice, the business number grows with you. Ring everyone at once, ring the office first and then the vans in order, or share calls out evenly between the team.

Music on holdStandard & Unlimited plans

A commercial client put on hold while you check the diary or a parts order expects to hear a business, not silence. Music on hold keeps them on the line while the office finds an answer.

Call recordingPaid add-on

Commercial work often brings variations agreed on the phone, from an extra circuit to a change in the programme. Call recording lets you play back or download the call, so you can check exactly what was agreed before you invoice.