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Business Phone Numbers for Locksmiths

A genuine local number for each town you cover, ringing the phone in your pocket at 2am

Locked out at midnight, they ring the first number they find

Almost every emergency locksmith job starts with a phone call, often from a doorstep in the dark. The caller wants a local locksmith who will answer, give an honest price and turn up soon.

That is exactly where the honest local locksmith can win. Which? has warned about rogue locksmiths who advertise as local but route calls to a national call centre. When your number is local, your greeting has your name on it and the call rings your own phone, you are the genuine article.

Locksmith working on a front door lock at night with his phone lit up in his toolcase

What a locksmith business gets

  • Local numbers for the towns you cover: an 01 number for each area you genuinely work in, all ringing your mobile through the SwitchboardFREE app
  • Call screening: hear which town's number was dialled before you answer, so you know how far you are driving
  • Night and weekend routing: time-of-day routing sends out-of-hours calls to whoever is on call tonight
  • Voicemail to email with transcripts: non-urgent jobs such as lock changes and upgrades arrive as text in your inbox
  • Calls back from your business number: customers see your business, not your personal mobile
From £5 per user/month + VAT

Choose a local number for every town you cover

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One locksmith, several towns

A single area code only looks local in one place. If you cover a town and its neighbours, add a local number for each and use the right one on each leaflet, website page and Google Business Profile. Every number rings the same phone.

Use local numbers only for areas you really cover. Customers expect a local number to mean a locksmith who can be there soon, and keeping that promise is what makes the number worth having. Extra numbers come through the multi-number package.

Emergencies at night, everything else in the morning

Lockouts cannot wait, but a quote for new locks on a rental property can. Set your number up so the right calls wake you up:

  • Give callers a choice: "press 1 if you are locked out, press 2 for anything else", using departments on the Standard and Unlimited plans
  • Lockouts ring you, or your partner on call, around the clock
  • Other enquiries go to voicemail after hours, transcribed and emailed for the morning
  • Close the lines when you are not on call, with a message pointing callers to your opening times

Work for letting agents and landlords

Lock changes between tenancies and after lost keys bring in steady work from agents and landlords. They want a business number they can save and call again. Give them their own option or number, and their calls can ring the office during the day rather than interrupting a job.

Talk to us about your locksmith business

Tell us which towns you cover and who takes the night calls. We will suggest the numbers and the routing.

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Fewer nuisance calls on the overnight phone

A phone that rings at 3am should only ring for customers. Bar known nuisance numbers in your contact book, and choose Unlimited if you want the nuisance call blocker included. If the number on your van is a landline number, you can bring it to SwitchboardFREE for free, so nothing on the van needs repainting. Mobile numbers cannot be transferred.

Feature by feature: why SwitchboardFREE works for locksmiths

Every SwitchboardFREE account comes with over 40 features. These are the ones that make the biggest difference to locksmiths, and why.

Local and national numbers
Someone locked out at midnight wants a locksmith who is genuinely nearby, and Which? has warned about firms that advertise as local but route calls to a national call centre. Add a local 01 number for each town you really cover and every one rings your phone, so the local number keeps its promise. Extra numbers come through the paid multi-number package.
Divert calls to your mobile
Lockout calls come from doorsteps in the dark, and they need to ring the phone in your pocket, not an empty shop. Calls to your numbers ring the SwitchboardFREE app on your mobile or divert to any UK phone, so you can answer at 2am from home or on the road.
Call screening
When several towns' numbers ring the same phone, you need to know where the caller is before you say hello. Call screening plays a short message saying which number or department was dialled, so you know how far you are driving before you quote.
Time-of-day routing
If you share nights with a partner, the phone should know whose turn it is. Different routing by time and day sends evening, overnight and weekend lockouts to whoever is on call, without anyone forwarding calls by hand.
DepartmentsStandard & Unlimited plans
Lockouts cannot wait, but a quote for new locks on a rental property can. A menu such as "press 1 if you are locked out, press 2 for anything else" sends lockouts to the on-call phone around the clock, while other enquiries go to their own voicemail.
Voicemail to email
Lock upgrades, lock changes between tenancies and security advice do not need a call at 3am. Those voicemails arrive by email with a written transcript, ready for you in the morning.
Calls from your business number
Ringing customers back from your personal mobile hands your number to everyone you have ever let into a house. Calls from the SwitchboardFREE app show your business number, so callers see a locksmith business and your own mobile stays private.
Contact book
A phone that rings at 3am should only ring for customers. Bar known nuisance numbers in your contact book and set letting agents and regular landlords as favourites, and choose Unlimited if you want the nuisance call blocker included rather than paying for it separately.
Missed call alerts
A locked-out caller who reaches nobody rings the next locksmith straight away. The caller's number is emailed the moment you miss them, so you can call back while they are still on the doorstep.
Open and close times
When you are not on call, the phone should not ring at all. Close the lines from the app and callers hear your out-of-hours message with your opening times and can leave a voicemail, then open them again for your next shift.
Music on holdStandard & Unlimited plans
If you or your partner need to put a lockout caller on hold to check who is nearest, silence on a cold doorstep feels like being cut off. Music on hold tells them they are still connected while you sort out who is coming.
Call recordingPaid add-on
Honest pricing is what separates a genuine locksmith from a rogue one. Call recording keeps a copy of the call, so if a customer later disputes the callout price you quoted on the phone, you can play it back or download it.

Questions locksmiths ask us

Yes. You can add a local number for each area you cover, and every one can ring the same mobile. Call screening tells you which number was dialled as you answer, and your call logs show where each call came from.

Yes. Time-of-day routing sends calls to different phones at different times, so evenings, nights and weekends can each ring the right person automatically.

Yes. On the Standard and Unlimited plans you can add a short menu, such as press 1 if you are locked out and press 2 for anything else, and send each option to a different phone or to voicemail.

No. When you call back from the SwitchboardFREE app, customers see your business number.

No. Plans are rolling monthly with no setup fee, from £5 per user per month plus VAT. Additional numbers are charged separately.

Related trades

Letting Agents & Property Managers An out-of-hours maintenance line that reaches whoever is on call, and tenant and landlord calls kept apart.
Plumbers & Heating Engineers Catch every boiler breakdown, send after-hours callouts to whoever is on call, and keep quotes for the morning.
Electricians Separate numbers for domestic and commercial work, and a professional answer while you are isolating a circuit.
Tradespeople A landline number for your van, answered on your mobile and shared with your whole team.
All tradespeople
Built for locksmiths

The local locksmith who actually answers

From £5 per user/month + VAT

No contracts. No setup fees. Every number rings your own phone.

Or call 0203 189 1213

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