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Business Phone Numbers for Driving Instructors

You cannot take calls during a lesson. A business number with voicemail, opening hours and alerts takes them for you

Your phone rings all day, and you are in a lesson all day

Driving instructors spend most of the working day in the passenger seat, and that is exactly when new pupils and their parents ring. Answering is not an option: GOV.UK guidance is clear that the hand-held phone law applies to anyone supervising a learner driver, and pupils deserve your full attention anyway.

SwitchboardFREE gives your driving school a business number that looks after callers while you teach, and lets you ring them back between lessons from the phone you already carry.

Driving instructor talking with a learner driver in a dual-control car

What a driving instructor gets

  • A local business number: an 01 or 02 number for the car roof sign, your website and your listings, ringing the SwitchboardFREE app
  • Lesson-time voicemail: a greeting that explains you are teaching and asks for the pupil's name, area and availability
  • Voicemail to email with transcripts: read enquiries between lessons rather than listening to them in the car
  • Missed call alerts: every missed caller's number is emailed to you, so nobody slips through
  • Calls from your business number: ring pupils and parents back without giving out your personal mobile
From £5 per user/month + VAT

Choose your driving school number

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Make lesson time quiet time

Set your number up around the way you teach:

  • Use open and close times so the phone only rings in the gaps you choose, such as lunchtime and after your last lesson
  • Send everything else to voicemail, with the message emailed to you as text
  • Ask for the right details in your greeting: name, postcode, whether they have a provisional licence and when they are free
  • Turn on Do Not Disturb in the app during a lesson if your timetable changes

When the waiting list is full, record a new greeting on the app saying so. It plays to callers straight away, which saves you returning calls you cannot take on.

Running a driving school with several instructors?

Put one number on every car and on the website, and send new enquiries to whoever runs the diary. Existing pupils can choose to reach their own instructor with departments on the Standard and Unlimited plans, or you can ring all instructors at once during the lunchtime gap.

When an instructor leaves, their pupils still have the school's number, not the instructor's personal mobile.

Talk to us about your driving school

Tell us whether you teach on your own or run a team of instructors. We will suggest the numbers and routing.

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One number for every area you teach in

If you teach across neighbouring towns, a local number for each area helps pupils and parents see you as their local instructor. Every number rings your phone, and your call logs show which one was dialled. Extra numbers come through the multi-number package.

Already have a landline number? Bring it to SwitchboardFREE for free, usually within 7 to 14 days. Mobile numbers cannot be transferred, so if your roof sign shows an 07 number, choose a new local number and switch your signs and cards over as you renew them.

Feature by feature: why SwitchboardFREE works for driving instructors and driving schools

Every SwitchboardFREE account comes with over 40 features. These are the ones that make the biggest difference to driving instructors and driving schools, and why.

Open and close times
You cannot answer during a lesson, and a phone ringing in the car distracts you and your pupil. Open and close times let calls ring only in the gaps you choose, such as lunchtime and after your last lesson, and outside them callers hear your message and can leave a voicemail. You can open or close your lines from the app when your timetable changes.
Voicemail to email
New pupils and parents ring while you are in the passenger seat, and listening to a string of voicemails eats into the gap between lessons. Voicemail to email sends each message as an audio file with a written transcript, so you can read the pupil's name, area and availability in a minute.
Missed call alerts
Plenty of callers hang up without leaving a message, especially a learner ringing several instructors from a list. Missed call alerts email you their number the moment the call is missed, so you can ring back after the lesson before they book with someone else.
Custom greetings
A greeting that explains you are teaching and asks for the pupil's name, postcode and availability means every voicemail has what you need. Record it free on the app and it goes live straight away, which also helps when your waiting list is full and you need to tell callers.
Calls from your business number
Ringing pupils and parents back from your personal mobile means they call and message you on it at all hours. Calls made from the SwitchboardFREE app show your business number instead, so your personal number stays private.
Divert calls to your mobile
You do not need a second phone or an office. Your business number rings the SwitchboardFREE app on the mobile you already carry, or diverts to any UK landline or mobile, such as a partner who runs your diary.
Local and national numbers
Learners and parents tend to choose an instructor who feels local. A local 01 or 02 number on your roof sign and listings shows you teach in their area, and if you cover neighbouring towns you can add a number for each through the paid multi-number package.
Ring groups
In a driving school with several instructors, one number on every car can ring all the instructors at once during the lunchtime gap, so whoever is free answers. Ring groups can also ring them in order or share calls evenly.
DepartmentsStandard & Unlimited plans
In a school with several instructors, existing pupils often want their own instructor while new enquiries need whoever runs the diary. Departments give callers a menu such as press 1 for new pupils and press 2 to reach your instructor, each option with its own voicemail.
Call recordingPaid add-on
Disagreements about a cancelled lesson, a test date or the price agreed usually come down to a phone call. The call recording add-on records all or some calls so you can play them back and check. Tell callers when calls are recorded.
Music on holdStandard & Unlimited plans
If whoever runs the diary puts a parent on hold to check for a free lesson slot, silence makes them think they have been cut off. Music on hold plays while they wait, so they stay on the line.
A local business number
Most instructors start with a personal 07 number on the roof sign. Mobile numbers cannot be transferred to SwitchboardFREE, so choose a local 01 or 02 number for your area, put it on your next roof sign and cards, and it rings the same mobile. If you already have a landline number, you can transfer it free, with £50 credit.

Questions driving instructors ask us

Yes. Set open and close times so calls only ring your phone in the gaps you choose, and send the rest to voicemail. You can also turn on Do Not Disturb in the app at any time.

Voicemails are emailed to you with a written transcript, and missed call alerts email you the number of anyone who rang without leaving a message.

Yes. Calls made from the SwitchboardFREE app show your business number, so your personal mobile stays private.

Yes. One number can ring several instructors at once or in order, and on the Standard and Unlimited plans callers can choose a menu option to reach a particular instructor or the bookings line.

No. Plans are rolling monthly with no setup fee, from £5 per user per month plus VAT.

Related industries

Built for driving instructors

Teach without interruptions and still catch every new pupil

From £5 per user/month + VAT

No contracts. No setup fees. Answer on your mobile.

Or call 0203 189 1213

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