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Business Phone Numbers for Hair & Beauty Salons
You cannot answer mid-colour. Let your phone take care of the bookings while you take care of your clients
The phone always rings when you are halfway through a colour
Online booking has taken a lot of pressure off salon phones, but plenty of clients still ring: regulars who have always phoned, people wanting advice before they book, and anyone asking about a same-day appointment. Those calls arrive while you are cutting, colouring, waxing or doing nails, and stopping to answer is not an option.
SwitchboardFREE gives your salon a proper business number that rings the front desk, your mobile or both, and makes sure every caller you cannot answer is still looked after.
What a salon gets
- A local salon number: an 01 or 02 number for your website, Google profile and booking app listing
- Front desk and mobile together: ring a desk phone at reception and the SwitchboardFREE app on your mobile at once
- A professional greeting: welcome callers by name and point them to online booking while they wait
- Voicemail to email with transcripts: read booking requests between clients, without playing them out loud in the salon
- Missed call alerts: the caller's number is emailed to you as soon as a call is missed
From £5 per user/month + VAT
Choose your salon's phone number
Look after callers you cannot answer
A client who gets no answer often books somewhere else. Set your number up so every caller hears something useful:
- A greeting that points to online booking, so callers who just want an appointment can book while they wait
- Voicemail emailed to you as text, ready to reply to on your break
- Missed call alerts with the caller's number, so you can ring or text them back
- Callback SMS, a paid add-on that automatically texts callers on a mobile when you miss them, with a message such as "Sorry we missed you, book online at our website or we will call you back shortly"
Hair, beauty and nails on one number
If your salon offers more than one kind of treatment, callers can choose before anyone answers. With departments on the Standard and Unlimited plans, "press 1 for hair, press 2 for beauty and nails" sends each caller to the right person's phone, or to the right voicemail.
Open when you are open
Set your opening and closing times once, and calls outside them hear your out-of-hours message instead of ringing your mobile at home. Closing early for training or a staff night out? Close the lines from the app in a tap.
Talk to us about your salon
Tell us whether you have a front desk, how many stylists and therapists you have, and how bookings come in. We will suggest a setup.
Call us nowMobile beauticians and self-employed stylists
If you work from clients' homes or rent a chair, your personal mobile is probably on your Instagram and business cards. A separate business number lets you switch off in the evenings and on holiday, keeps your personal number private, and stays the same whichever salon or area you work in. Calls ring the app on the phone you already carry.
Already have a salon number? Bring it to SwitchboardFREE for free, usually within 7 to 14 days.
Feature by feature: why SwitchboardFREE works for hair and beauty salons
Every SwitchboardFREE account comes with over 40 features. These are the ones that make the biggest difference to hair and beauty salons, and why.
- Voicemail to email
- You cannot stop mid-colour or mid-wax to answer the phone. Voicemail to email sends every message as an audio file with a written transcript, so you can read booking requests between clients without playing them out loud in the salon.
- Missed call alerts
- A client who gets no answer often books the next salon they find online. Missed call alerts email you the caller's number the moment you miss them, so you can call or text them back on your next break.
- Callback SMSPaid add-on
- When you miss a call from a mobile, Callback SMS automatically texts the caller with your own message, such as "Sorry we missed you, book online at our website or we will call you back shortly". Clients who just want an appointment can book there and then, while you finish the cut.
- Divert calls to your mobile
- Most salons do not have someone on the front desk all day. The salon number can ring a desk phone at reception and the SwitchboardFREE app on your mobile together, or be diverted to any UK mobile, so whoever is free can answer.
- Custom greetings
- A short greeting can point callers to your online booking while they wait, or mention this month's offer. Record it free on the app and it goes live straight away, or use a professional voice artist as a paid extra.
- Open and close times
- Set your opening and closing times once, and calls outside them hear your out-of-hours message instead of ringing your mobile at home. Closing early for training or a staff night out? Close the lines from the app in a tap.
- DepartmentsStandard & Unlimited plans
- If you offer hair, beauty and nails, callers can choose before anyone answers. With departments, "press 1 for hair, press 2 for beauty and nails" sends each caller to the right stylist's or therapist's phone, or to the right voicemail.
- Music on holdStandard & Unlimited plans
- When you put a caller on hold to check the appointment book or ask a stylist, they hear music on hold, with chart hits updated fortnightly, rather than silence. It suits a salon far better than dead air.
- Calls from your business number
- Mobile beauticians and self-employed stylists often have their personal mobile on Instagram and business cards. Calls made from the SwitchboardFREE app show your business number instead, so your own number stays private and you can switch off in the evenings and on holiday.
- Local and national numbers
- A local 01 or 02 number on your website, Google profile and booking app listing shows clients you are just down the road. Because it is not tied to a phone line, it stays the same if you move premises or start renting a chair elsewhere in the area.
- Call recordingPaid add-on
- Disputes over a colour correction, a missed appointment or a no-show fee can come down to what was agreed on the phone. The call recording add-on records all or some calls, so you can play back and download exactly what was booked.
- Keep your number
- Regulars have had your salon number for years. Bring it to SwitchboardFREE free, with £50 credit, usually within 7 to 14 days.
Questions salon owners ask us
Yes. Calls can ring a desk phone at reception and the SwitchboardFREE app on one or more mobiles at the same time, or in order, so whoever is free can answer.
Callers hear your greeting and can leave a voicemail, which is emailed to you with a written transcript. Missed call alerts give you the caller's number straight away, and the Callback SMS add-on can text callers on a mobile automatically.
Yes. Your greeting can mention your booking website, and the Callback SMS add-on can text callers you miss on a mobile with a link to book online.
Yes. Set opening and closing times and callers outside them hear your out-of-hours message. You can also close the lines from the app at any time.
No. Plans are rolling monthly with no setup fee, from £5 per user per month plus VAT.
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What our customers say
Real reviews from UK business owners who use SwitchboardFREE every day.
“SwitchboardFREE is the best thing for my business, if I miss calls or a message I get an email and the recording left! The system sounds professional and fab music on-hold, definitely a must for any business!”
“I've been using SwitchboardFree for many years now and have found the service to be invaluable for my small business. The ability to have a dedicated telephone number that has a switchboard with office hours set to it, helps to keep my work and private life separate.”
“It makes a huge difference to work with partners and suppliers who understand the needs of a small business, and in this regard SwitchboardFREE is a great example so I’m happy to recommend their services whenever I can.”
Rated 4.2 out of 5 from 489 Trustpilot reviews. See more customer reviews or browse our case studies.
Built for salons
Never lose a booking because your hands were full
From £5 per user/month + VAT
No contracts. No setup fees. Desk phone, mobile or both.
Or call 0203 189 1213
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