Business Phone Numbers for Gardeners & Landscapers

Feature by feature: why SwitchboardFREE works for gardeners and landscapers

Every SwitchboardFREE account comes with over 40 features. These are the ones that make the biggest difference to gardeners and landscapers, and why.

Voicemail to email

Behind a hedge trimmer or a chipper, you will not hear the phone at all. Voicemails arrive by email with a written transcript, so you can read the day's enquiries when the kit is switched off and send the quotes in one go.

Missed call alerts

In spring, a homeowner who has decided this is the year to sort the garden rings round until somebody answers. The caller's number is emailed the moment a call is missed, even if they leave no message, so you can ring back as soon as the mower is off.

Divert calls to your mobile

You spend the day in customers' gardens, not at a desk. Calls to your business number ring the SwitchboardFREE app on your mobile or divert to any UK phone, so the landline number on the van and the leaflets still reaches you on site.

Custom greetings

Your phone should change with the year. In winter, record a greeting on the app telling callers you are booking spring work and it goes live straight away, at no cost, then swap it for a busier message when the season starts.

Ring groups

During the spring rush, ring everyone on the crew at once so the first free person answers. In the quiet months, cut it back to one phone or ring the crew in order instead.

Open and close times

Once your number is on a leaflet, you get calls on Sunday afternoons and on holiday. Set business hours so evening and weekend callers hear your out-of-hours message and can leave a voicemail, and close the lines from the app when you take a winter break.

DepartmentsStandard & Unlimited plans

Regular maintenance, landscaping quotes and tree work need different people. A menu such as "press 1 for garden maintenance, press 2 for landscaping, press 3 for tree work" sends each caller to the right phone, and each option has its own voicemail.

Time-of-day routing

A fallen tree across a drive on a storm night is an emergency, while a pruning quote can wait until Monday. Time-of-day routing sends night calls to whoever is on call for tree work and day calls to the crews.

Local and national numbers

A local 01 or 02 number on the van and your Google profile shows homeowners you are nearby, and an 0800 number on emergency tree work adverts keeps storm callouts separate from routine jobs. Both can sit on one account and ring the same phone, with extra numbers added through the paid multi-number package.

Calls from your business number

Every crew lead can call customers back from the app showing the business number. Personal mobiles stay off the leaflets and out of customers' phones, so you can actually switch off in the quiet months.

Music on holdStandard & Unlimited plans

When you put a caller on hold to check the round or find a start date for a landscaping job, silence makes them wonder if they have been cut off. Music on hold keeps them on the line while you check.

Call recordingPaid add-on

Landscaping quotes are often changed on the phone: a bigger patio, different paving, an extra run of fencing. Call recording lets you play back or download the call, so you can check exactly what was agreed before the invoice goes out.